[Resolved]  Airtel — Got threatening call from airtel executive

Address:Thane, Maharashtra, 400602

I hv disconnected my airtel broadband connection almost 2 months before.executive said "humara executive ake payments collect karke jayega." No one arrived. After almost 2 months i got a call from airtel executive from [protected]. She send an executive to collect the bill without any documents.so i said pls bring the bill and reciept and i'll pay the amount. She got angry and told me"ab aapne jis numbers pe call ki hei un numbers pe call karke sabko bolungi k inhone bill pay nahi kiya hei and he is a froud...and she called 3 persons of my contact and said them that "iss person ne fraud kiya hei"...
Regarding this threatening and inconvinience to my contact persons i want to register this complaint... Just let me know how can i give payment to anyone if he doesnt hv the bill and reciept to give... and is that the right way to treat ur customers...?
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Aug 5, 2021
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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Dear Custimer,

This is with reference to your post dated 20 January 2016.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Dear Customer,

This is with reference to your post dated 20 January 2016.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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