[Resolved]  Airtel — GPRS CONNECTION WITHOUT CUSTOMER PERMISSION

Address:Bangalore, Karnataka

Dear sir, we are having issues with the payment.We have been charged for unnecessary connections which are been activated without our knowledge.This is creating a serious crisis.This is the third time we are lodging this complaint.We hope to see serious actions taken immediately from your side as soon as possible.Hope you don't disappoint your customers in order to still see us as your customer. We are holding 11 corporate connections and without our acknowledgement many broadband services have been activated.So we want you to bring it to our notice before activating any such services. PS:We wont't be held responsible to pay the bill regarding these extra services if its been activated without our written acknowledgement.
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Aug 14, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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Dear Customer(hemalathats),

This is with reference to your post dated 21 May 2014.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

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