[Resolved]  Airtel — Haven't received my gift yet...

Address:

Pune, Maharashtra

Dear concern.
I am having airtel connection +91 [protected]. I was using this connection as a prepaid connection since last 5-6 years, and one day I had received a call from Libra communication guy +91 [protected], and he offered me some good plans as per my requirement I had choose rs. 249/- per month plan, and now connection is working properly but at the time of migrating from prepaid to postpaid connection that guy was told me that I'll get the bag as gift from airtel, for that I have to message to 51619, so I had sent a message on 23rd March 2014 to 51619 and received following reply from airtel (51619).
"Thank you for your request for the gift!, You will receive a call from us within 72 hrs. and bag delivered in next 10 days. for any query, please call [protected]."
still I didn't received any gift or call from airtel in between these days When I contacted to libra communication guy he said me that please call to [protected], so I had called to that guy and he said that still he didn't received any request or gift for me from airtel and I have to call to airel customer care so I had talk with customer care guy and he said that you will receive the gift ASAP.
Also I have to mention one thing that One of my friend has also been migrated his prepaid connection to postpaid after my connection migration and he had received a bag but still I didn't received any bag or even a call from airtel!!! If it's not possible then why they mentioned that I"ll receive a gift.