[Resolved] Airtel — higher call rates | |||
This is the worst customer service. Even after giving the complaint also the amount is deducting the more then the call rate. Last Sunday (13.7.14)I was called to customer care regarding the higher call rate. I have recharged with RC17 but the amount deduction is more than the call cost. To day(19.7.14) for 10:56 min Rs:16:40 is deducted. Please take the necessary action. Was this information helpful? | |||
Jan 9, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 19, 2014 Airtel Customer Care's response Dear Satyavani, This is with reference to your post dated 19 July 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@in.airtel.com Regards, Saurav Ahlawat Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd airtel.[protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Jul 21, 2014 Airtel Customer Care's response Dear Satyavani, This is with reference to your post dated 19 July 2014. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com Regards Saurav Ahlawat Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd airtel.[protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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