[Resolved]  Airtel — Huge deductions from my mobile account

Address:Bangalore, Karnataka

Dear Airtel I, I am not sure how much money you are deducting from prepaid customers.I have to reload my account almost every 3-4 days with 200rs for just making some local call to mobiles.My mobile number [protected].Whenever I call the call center guys say you are using internet.I use seperate package for internet.if by any chance my internet account go out of credit immediately youl wipe my full amount without any intimation or any of that sort.Complained 100 times.no response.Please just check my recharge history this month(March 2015) atleast and just see how many calls I made and how many times I recharged .Please do necessary action immediately and give my money back. I have complained many times.No response proper. Regards Rajeev
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2021
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Rajeev,

This is with reference to your post dated 30 March 2015.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

Look forward to hearing from you.


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54496
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information