Airtel — Illegal postpaid bill

Address:

Kolkata, West Bengal

I took an airtel 4g dongle connection on 5/3/2014. My number was [protected]. But due to unsatisfactory service of Airtel I decided to cancel my connection. I had called the customer care and had cancelled my sim on 21/3/2014. My cancellation Id is 55537757. A bill of Rs 421.35 was generated on[protected] and the due date of payment was[protected]. The customer care had promised me that the sim will be cancelled. Airtel had called me on my mobile number 2 times. The payment was cleared on 31/03/2014 at LIMTON Airtel store at Dalhousie, Kolkata-700001. The transaction Id is [protected]. On 21st April, .. I received an sms that another Rs 162.45 has been generated for my airtel number.The due date is 09/05/2014. I am not using my dongle since 21/3/2014. What is this amount for after the SIM is cancelled and the payments have been cleared ????? I had called and checked that my dongle number has been cancelled already. This is a case of fraud. I would request you to look into the matter and kindly take the required action. Krishnendu Nath Mob: [protected]