Airtel — Illegally deducting money from my main talktime account

sanjay pani

from Bhubaneshwar, Odisha

Address:

Khordha, Odisha, 751002

Recharge with Rs.52 for 1.2p/2sec on 8-1-16, then on 14th January & 18th January again Rs 52 has been charged form my account, after my request it stooped on 26th.thus a illegal deduction of Rs 104 from my account

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Airtel customer support has been notified about the posted complaint.

Feb 13, 2016

Updated by sanjay pani similarly in the same mobile no-[protected] recharge rs 49 for 200 MB 3G data on 1-2-16 & again on 6-2-16 rs 49 recharged for 3G data and also rs 140 on on talk time, but on 12-2-16 rs.98 has been deducted from my talk time balance without informing me along with all the available balance forcing me to again recharge on 13-2-16 for rs140.
so being a disgusted user i have no option to switch over to another service provider

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Comments

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Pani,

This is with reference to your post dated 13 February 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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