[Resolved]  Airtel — Imposed Package for which I didn't even requested.

Address:Kamrup Metropolitan, Assam

Consumer Name:Bipul Sharma Airtel No.: [protected] Airtel Account: [protected] State:: Assam City:: Guwahati On 6th Sept'2014, near about 5:30 p.m I paid my dues of Rs 690/- and requested to upgrade my postpaid plan from 2 GB(Rs 450/- rental) to 3 GB(Rs 650/- rental). At about 12:50 A.M I received a message from Airtel that a package has been activated for which I will be billed an amount of Rs 175/- in my next bill. I immidiately reported the matter to Airtel via its HELP section on it's website(Ref: OT[protected]. Till date there is no reply to my complaint and I have received a bill(Bill Date: 09-Sep-2014, Bill number: [protected] amounting to Rs 816, in which that Rs 175 is also included. Please do the needful. regards, Bipul Sharma
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Within 6 hours they revised the amount to be paid from 808/- to 629/-. More to that they called me to confirm me the same. I thank you 'consumercomplaints.in' and appreciate the correction by Airtel. Thanks a ton...!! Regards, Bipul Sharma
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54483
    Pending
    0
    Resolved
    21956
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information