[Resolved] Airtel — Imposed Package for which I didn't even requested. | |||
Consumer Name:Bipul Sharma Airtel No.: [protected] Airtel Account: [protected] State:: Assam City:: Guwahati On 6th Sept'2014, near about 5:30 p.m I paid my dues of Rs 690/- and requested to upgrade my postpaid plan from 2 GB(Rs 450/- rental) to 3 GB(Rs 650/- rental). At about 12:50 A.M I received a message from Airtel that a package has been activated for which I will be billed an amount of Rs 175/- in my next bill. I immidiately reported the matter to Airtel via its HELP section on it's website(Ref: OT[protected]. Till date there is no reply to my complaint and I have received a bill(Bill Date: 09-Sep-2014, Bill number: [protected] amounting to Rs 816, in which that Rs 175 is also included. Please do the needful. regards, Bipul Sharma Was this information helpful? | |||
Complaint marked as Resolved
Within 6 hours they revised the amount to be paid from 808/- to 629/-. More to that they called me to confirm me the same.
I thank you 'consumercomplaints.in' and appreciate the correction by Airtel.
Thanks a ton...!!
Regards,
Bipul Sharma Airtel customer support has been notified about the posted complaint. | |||
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