Airtel — Incorrect Charge

Jul 05, 2015

Updated by ek019823 Please get this fixed ASAP.

Jul 05, 2015

Updated by ek019823 Submit a Complaint
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https://www.consumercomplaints.in › Airtel › Airtel - Incorrect Charge
Airtel - Incorrect Charge

4 Reviews
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ek019823 on Jun 29, 2015
I have been an Airtel user since July 25th, 2006. I have multiple numbers. Recently I upgraded my phone, however Airtel charged me for Rs. 49 against a game however I never bought one. I registered complaint online at Airtel website however there was no follow up. Then I wrote a mail at Airtel Presence, however no reply. Please look in to this matter & do the needful asap. Thank you. Amit [protected]
Complaint Status
[Jun 30, 2015] Airtel customer support has been notified about the posted complaint.
[Updated by ek019823 Jul 05, 2015]

Please get this fixed ASAP.
3 Comments Updated: Jul 5, 2015 Update Complaint
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Comments
Jun 30, 2015 by Airtel Customer Care

Dear Amit,

This is with reference to your post dated 29 June 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
! Report Spam
Jul 3, 2015 by ek019823

Prior filing my complaint here, I wrote an e-mail at airtel.[protected]@airtel.com. However there was no response.

:(
! Report Spam
11 minutes ago by ek019823

While I was waiting for my 1st concern to resolve. I have another challenge while recharging my no. [protected] from my Airtel App. I have clearly pic the offer that gives Rs. 100 full talktime recharge, however I received around 83 Rs. Now I habeas 2 concerns one is on my othere mobile for Rs. 49 & the latest issue for Rs. 17.

Please look in to this & do the needful asap.

Amit
[protected]
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While I was waiting for my 1st concern to resolve. I have another challenge while recharging my no. [protected] from my Airtel App. I have clearly pick the offer that gives Rs. 100 full talktime, however I received around Rs. 83.

It seems Airtel is involved in Fraudlant a lot.

Please get this resolved as well.

Highly Dissatisfied with Airtel Customer Support.

:(

Amit - [protected]
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