[Resolved]  Airtel — Installation fees charged after new broadband application closed/cancelled

Address:	560068
Website:	www.airtel.in

I had for applied for airtel broadband in september 2016 after confirming with executive about the feasibility in my location. Later i got a call from airtel around 3rd or 4th of oct-2016 that they do not have the feasibility and they are closing/cancelling my application. But on 18th oct 2016 rs. 1000 has been debited from my account through the cheque i had given. I called airtel so many times asking why they presented the cheque when they had closed the application due to unavailability of service on 4th oct 2016, they are not addressing my issue and disconnect calls. The local executive santosh ([protected]) and area co-ordinator anand ([protected]) are responsible for this cheating/scam and they have done this to so many people in my area. This looks like a planned scam as the amount will be taken from customers and they will take a long time and multiple irritating followups to refund the amount. I really want to take this matter legally with proper channels. Please guide me.