[Resolved]  Airtel — International roaming charges - 1MB data -Rs.12000 ?

Address:Bangalore, Karnataka

I have subscribed to Rs.90 per day international plan with Airtel. On trip to Hongkong and US. On the airport clicked on gmail to check message. And that's it -less than 1MB data -data charge Rs.12000. and for 6 calls -totalling 20 minutes voice charge Rs.4000. Calling Airtel, they indicated the plan got discontinued -without letting me know. Even so how in the world Rs.16000 for 20min phone call and max 1MB data. I am with Airtel for 6 years -on Dish, DSL, Home and Cell. Now thinking it continue to rob money.
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Aug 8, 2021
Complaint marked as Resolved 
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Dear Sundar,

This is with reference to your post dated 7th July 2015.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Dear Sundar,

This is with reference to your post dated 07 July 2015.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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