Airtel — Internet Connection problem not resolved

Address:

New Delhi, Delhi, 110048

I've complained many times to Airtel costumer service about my internet broadband connection problem. It has been three months since I got the connection at my home. In the first month I used to complain about the speed. I'm paying for 16 mbps and I hardly get 1-2 mbps speed. Then in the next month I started facing router problems. The internet connection was not consistent. The internet disconnects itself and there's a red light for internet on the router. I've registered complaints many times (around 4 times officially) but it has still not been solved. I pay a bill of 1900 every month and I get such service 1mbps and frequent disconnections.