[Resolved]  Airtel — Internet not working

Address:Kolkata, West Bengal

I am a Airtel 4G LTE consumer. My postpaid number is [protected]. For the past 20 days, my internet connection is not working. According to me there is some problem in the router itself. I have registered the complaints at least 10 times but they are closing the complaints saying the data has exhausted. This cannot happen since my pack got renewed on 11th July and I am not being able to connect to the wifi, forget about using it. There isn't a single bar of connection getting displayed on the router. The company is not sending a technician to check the router. The complaint # are: 63246003 raised on 15th July. 63418684 Interaction numbers are : [protected] [protected] I am also attaching the screenshots confirming that the my data pack is unused and till date the data is available.
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Aug 9, 2021
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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Dear Bajrang,

This is with reference to your post dated 24th July 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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