Airtel — Issue in Outgoing/Incoming Calls not resolved from 10 days | |||
Dear team My no is [protected]. This is Airtel Prepaid Mobile Number I’d recently used national MNP feature to port my number from Karnataka to Delhi circle. But this has proven the blunder to me as I am facing some or the other issue on almost daily basis. Right now, I am facing issues as I am unable to do any outgoing call from my number. Sometimes even incoming call is not being placed. I went sector 18 noida service center to register this grevience. But seems like they are also unable to figure out issue in this. It’s BEEN 10 DAYS since I am unable to make/receive any call. For the records u can check T138 for 23 July and T089 for 24 July today under same branch. I got the email id’s of nodal officer and Appellate Authority of Delhi circle to register the issue faced by me and written mails to them. But I never got the prompt reply saying by this date, we would resolve the issue even after asking them multiple times. I am really confused and frustrated at this point of time and have absolutely no clue where to go except to register this grevience at this forum. I’ve all the mails with me and can be shared with you. My alt no which I am using now is [protected]. On the daily basis I am facing a heavy loss in terms of monetary, personal and professional life. Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 31 July 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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