[Resolved] Airtel — Issue with lte/4g | |||
My mobile number is [protected] and I got a call from airtel that they will solve the issue today but they have not yet solved it. When I call the customer care they make me wait n this I have to call from a different number. They again ask and make me wait for 20 minutes to talk to the supervisor. The supervisor himself told me that I should recharge with 3G plan which is the same price as 4g. Now the supervisor again tells me that u have to take a 4g plan starting at 900 and odd rupees though the airtel website shows plans starting at 250. The supervisor knows nothing and thinks that I know nothing. My friends who own an iPhone are able to use 4g at 3G plans and I'm facing this problem from over a month. When I insert my friends son in my phone I'm able to use 4g though he has a 3G plan. So annoying. On 121 customer care they tell me to go to airtel point/office and the airtel office people tell me to call on 121. They are just playing around with me. First I was happy with airtel but after this m so annoyed by those people. They just don't care. It's been like this for more than a month. I also like in Sadashivanagar where there is full connectivity for 4g network and also use IPhone 6 which is 4g compatible. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
42%
Complaints
54483
Pending
0
Resolved
21956
View all 54483 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
This is with reference to your post dated 07 Nov. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Sandeep Kumar
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd