Airtel Landline — I have been Cheated and Frustrated - Airtel Cancellation

Address:

Chennai, Tamil Nadu

[protected] Forwarded message[protected]
From: Sudarsan Balaji <[protected]@gmail.com>
Date: Sun, Mar 2, 2014 at 8:13 PM
Subject: Please help - I have been exploited by Airtel Customer Care
To: [protected]@in.airtel.com
Cc: nodalofficer.[protected]@in.airtel.com, [protected]@bharti.in


Dear Sir
With complete frustration and with no one to help us finally sending this mail.
I have been using Airtel Landline [protected]. But I decided to disconnect landline services.
I have spoken to Airtel customer care so many times but of no use. At last with total frustration I have logged a complaint and request for Cancellation of
service . Cancellation Request no: 43289094. we also got a response through sms stating that your number will be disconneted in 7 working days.
But to my surprise today I received sms stating bill for current month that is Feb 2014. When I requested for Number Cancellation I cleared mentioned that
I have paid all outstanding bill amount and no Amount is pending.

Today when I spone to customer care they mentioned that I agreed for Number transfer to my Friend and I agreed on feb 14th. I have not received any call and I dont have any friend to ransfer my number. With total frustration and Feeling that I am beeing cheated by Airtel drafting this mail. For God sake please cancel this number immediately and Do the needful.

My Landline number : [protected].

Cancellation request Number: 43289094

I state once again No transfer and nothing is needed. I want this number to be disconnected immediately as per my disconnection request
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Regards
Sudarsan Balaji