[Resolved] Airtel — Landline service for [protected] not working for past 10 days..

soloking

Address:	625003
Website:	www.airtel.in

Dear sir,

Greetings..

Pls be informed that our landline service is not working for the last 10 days even after repeated follow-up with the concerned service team.. This fault in the landline in happening very frequently and everytime the fault happens we are forced to wait for atleast 10 days minimum.. If this still continues, then we are sorry to say that we will forced to switch the subscription to different subscriber and will have to move with the consumer court in this regard.. This is because, everytime we are waiting for atleast 10 days during fault and the rental amount is also collected for the mentioned period.. Kindly take swift action and confirm us asap.. Waiting for your quick response.. It is very much ridiculous to see such a poor response from airtel..

Thanks and regards,

Sathia solomon raja..

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Aug 27, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2016

Airtel Customer Care's response Dear Mr. Raja,

This is with reference to your post dated 22 July 2016.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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