[Resolved]  Airtel — Lease Line Fraud Issue

Address:

Mumbai City, Maharashtra

Now this is how it starts, At first an employee named Mr. Santosh Dubey (mobile- [protected]/ [protected]), commits me of getting the lease line done within 7 days. Then came his senior from Mahape named Mr. Manoj Rai (mobile- [protected]), rectifying his junior's mistake and said it takes around 12 days to get lease line activated. It was 17th of Nov 2014, we spoke and gave all the documents along with the Cheque to these gentlemen. We confirmed about the activation within 12 days and they said it will be done. We also checked with them as to when the cheque will be deposited, they assured us that after installation when the testing is done, only then they will deposit the cheque. Things were great till 3rd Dec'2014, when we tried to contact both these men to check as to what happened to the lease line and to our surprise both were unable to respond. We kept calling and still no response. Furiously, We had to drop the idea of getting Airtel Lease Line because we were getting this connection for a project which we were expecting at that point of time. We never got that [project and thanks to your associates, as the project was huge and it was all dependent on the Lease Line Connection (as it one of the terms & condition from the respective company). A week back, we luckily got to speak to Mr. Santosh Dubey, whom we asked to return our documents & cheque, respectively. He assured us that the cheque will not be deposited as the installation is not done (statement from him). Now the biggest shock came today when we noticed the cheque was deposited and the money was deducted (Rs. 33710.0/-) from my account. When we called Mr. Manoj Rai, (this time he answered) and asked him to refund the amount as this whole thing is a Scam and we never approved of this, he said, "Do whatever you want, go ahead and file a case against the company if you want your money back, I cant help you. I sit at Mahape office, do whatever you want." Then we tried to speak to Mr. Manoj Rai's Senior Mr.Santosh Satpute (Shree Enterprises Mahape (DSA) / mobile- [protected]) who then confirmed the refund within 45 days, he is only person who told us that cheque gets deposited at the time of processing, not after installation. He was suppose to get back to me with the proper update within 15 minutes which was in the morning, yet no response. THIS IS AN ABSOLUTE SCAM.