Airtel — Looting/cheating money of customers by Airtel

Address:Saharanpur, Uttar Pradesh

Airtel now seems to be following path of Reliaince in Looting/cheating people of there money, I activated my special offer of Local/std at 30p minutes using *121# service but instead it activated a 3g plan on my phone and deducted 97 rupees (my 3g plan was already active).i want my money back.when contacted customer care senior executive he kept on telling like a parrot that i have activated it and this will not be refunded, why would i activate a same plan over one already active on my phone...I am a educated and a technical guy and very well know how to use USSD code services of a cellphone network... i want my money back i already have porting code for airtel now so if they this keep this cheating/loot going then definately i will move to some other network...this is the second cheating instance by airtel to me in this month.
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Airtel promptly refunded the deducted amount within 2 hours of my complain which i registered on there website . At least Airtel
listens to there customers not like Reliance where they even never listens to you properly leave alone there chances of solving an
issue...well done Airtel.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54492
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information