Airtel — MAIN ACCOUNT DEDUCTION | |||
DEAR SIR, MY NAME IS ABHISHEK PANDEY AND MY AIRTEL NO. [protected] WHICH IS HAVING A MAIN ACCOUNT OF RS 55 AND 80 MB 3G DATA ON DATE 02/05/2015. ON THE SAME DAY AT 3 PM WHILE I WAS SURFING INTERNET AFTER THAT WHEN I HAVE COMPLETED MY WORK I JUST CHECKED MY ACCOUNT BALANCE FOUND THAT IT WAS RS 00.001 AT HAVING MY DATA PACK REMAINING WITH 5 MB AND THEN I COMPLAINT IT TO 198 COSTUMER CARE NO OF AIRTEL THEY ARE SAYING WE CANN'T DO ANY THING IN THIS MATTER. PLEASE HELP ME I'AM A STUDENT AND THESE SERVICE PROVIDER ARE DOING THINGS LIKE THAT. I THERE IS MY DATA REMAINING FIRST UTILISE THAT AND AFTER THAT THEY HAVE TO DISCONNECT MY DATA CONNECTIVITY SO THAT MY MAIN BALANCE IS NOT TO BE DEDUCTED. PLEASE SIR HELP ME. Was this information helpful? | |||
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Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 04 May 2015. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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