Airtel — Making fool from last 20 days even in providing a new connection | |||||
I want a new broadband connection and i am being following up from last 15 20 days. I have talked to Airtel customer care executive which is as hard to reach as God. He told me i will get the connection on the same day but these people are hopeless as forget about connection i have not even received any call stating the reason for delay or any follow up. I think Airtel is so complacent about their customer base that they dont want any new customers. I would suggest everyone not to use Airtel or go for it. As small players like Nextra and all atleast listen to their customers, much better than Airtel. Was this information helpful? | |||||
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Airtel customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Dear sir as i have mentioned this in the issue i faced, i am not a existing Airtel customer but is looking to get a new broadband connection from Airtel.
Name : Abhishek Gupta
Mobile : +91 [protected], [protected]
Address: D-23, Kamla Nagar, Delhi-110007
Note: Even after putting this complaint i tried reaching airtel getting new connection but everytime i get a reference id which never gets followed.
Name : Abhishek Gupta
Mobile : +91 [protected], [protected]
Address: D-23, Kamla Nagar, Delhi-110007
Note: Even after putting this complaint i tried reaching airtel getting new connection but everytime i get a reference id which never gets followed.
Dear Customer,
Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.
Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
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Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.
Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 26 September 2015.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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