[Resolved] Airtel — Message issue | |||
Hi, My name is Sumesh Chevoorian, actually I am an NRI using Airtel sim since long. Last time I lost my SIM card and I have taken the duplicate. Now I am facing one problem after reaching in India is that I am not able to send/ receive any message from any network. I have already raised complaints 2 days ago. Still no actions have taken. My mobile number is +91-[protected] Please resolve my issue at the earliest Was this information helpful? | |||
Dec 26, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Nov 23, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 23 November 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Nov 25, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 23 November 2016. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com Look forward to hearing from you. Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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