Airtel — minute pack

Vikrant Vik Rant

from Kanth, Uttar Pradesh

Address:

Lucknow, Uttar Pradesh

sir, i had done a minute pack on 15 /10/2014 which i saw at my mobile, that was in 38 rupees =80 minutes for 30 days, but when i activated it, i rechived msg about it that i got 60 minutes, valid for 5 days only. than i called customer care too much time and told them, they told me that after 24 hours it will be updated.than after finishing day 19/10/2014, all minutes are finished, and i did not get extra 24 days vallidity and 20 minutes.than they blocked my number to calling free customer care. i have lossed my 38 rupees, please help me sir, pls... vikrant...[protected]

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Vikrant,

This is with reference to your post dated 22 October 2014. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

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