[Resolved]  Airtel — Missguided and airtel did not complete the commitment

Address:

Dehradun, Uttarakhand

Today i did send a sms 154 to 369, and i got the plan for Internet which says 500mb 3g and 500 mb data of 2g for 30 days. then recharge my number with 154 and i god 399mb 3g and 350 mb 2g data for 21 days. if airtel have changed the plans they why they didnt update on their server. i talked with the senior customer care executive Mr. om sharma. who told me that the plan have been changed and airtel will not refund my rest data as per they said in the sms form 369. Mr. om sharma told me that u can use or u can leav the airtel, u can port out. this was the behavior of a senior executive. so i am using 3 airtel number and all are i am going to port out Number are [protected], [protected], [protected] both number will be ported out in 30 days. first number will be ported out in 2 days. because this happened with me second time.