Airtel — Misuse of my proofs | |||
Hi Team, I am Arun Kumar Nalam. I have taken a Airtel postpaid number [protected] in the month of July'15. I have provided my proofs to Airtel office. Address: Opposite D.V. Manor, Mahatma Gandhi Rd, Sriram Nagar, Benz Circle, Vijayawada, Andhra Pradesh 520010. Someone mis used my proofs and have taken another Airtel postpaid number [protected]. I have got a advocate notice on 17th of Nov'15 regarding the payment due of 2645.12. I dont know who accepted those proofs without my authorisation. Now who will be accountable for outstanding payment and misusing my proofs. I am ready to file a police complaint on this issue as i wold like to understand who is using the number on my proof and also would like to know who is accepting fraud proofs. This is going to be a integrity issue. Please suggest me the way forward. regards, Arun Please provide me a solution as soon as possible. Was this information helpful? | |||
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Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 24 November 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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