[Resolved] Airtel — MNP Process stopped by Airtel

Janardhana Reddy K

Address:

Kurnool, Andhra Pradesh, 518501

HI Airtel, [protected] This is my Airtel number, and i sent PORT message on 7/12/2015 and received unique PORT ID: AA766715 and expire date[protected]. same i submitted to Reliance store. But with out activation from Reliance my existing Airtel Service disabled from 13/12.2015. still this number not activated. may i know why it got disabled and why Airtel rejected my MNP process with Reliance. PFA screen shot from Reliance store. Let me know when my Airtel SIM will activate ? Let me know how to get my old number now?

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Jan 7, 2016

Complaint marked as Resolved

Its reliance problem only...

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Reddy,

This is with reference to your post dated 24 December 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Janardhana Reddy K

Hi Umesh Arora,

Is it possible to revert back MNP Process from Reliance to Airtel to get my SIM. Airtel confirmed with mail it is reliance side problem, but i don't want miss my number PFA screen shot.

Regards
Janardhana Reddy
.[protected]/[protected]