[Resolved] Airtel Mobile — Poor Network Connectivity | |||
Hello Sir I'm a loyal Airtel Mobile customer from more than 3 years and i live in Jorhat (Assam). Our business place is at the heart of Jorhat town and BSNL Mobile Network work fine here. I have been complaning about Airtel Poor network and mostly No Network issues from last 2 years and everytime I complain they say and assure me that they will resolve it in within 2-3 weeks and 1 time they asked me 3 months time ( a year before ) And after that i tried to do MNP to BSNL mobile 2 times and both the times AIRTEL customer care personnel calls me and request me to stay with AIRTEL mobile and and assure me that they will resolve the Network issues very soon in 10-15 days but they failed to do so. But till date no Network improvement. I am loosing my business and customers because of them and they are fooling me with their fake promises. Sir i request you to please take strict action against this Mobile operator and ask them to compensate my losses and pay fine for fooling their customers. Sir I'm also attaching 5 pictures of my talks with Airtel via Twitter from last year march, and also I have many telephonic conversations with Airtel officals but no actions yet. Hoping of strict and quick action on this complain. Thanking Your Yours Faithfully Jitender Bhandari Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 30 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
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Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
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