[Resolved] Airtel — Modem damaged due to lightning | |||||
I have an airtel broadband connection. My modem damaged due to lightning, I registered a complaint regarding this to airtel. Was I responsible for lightning? So who should be responsible for this. There is no accountability. They told me that they don't replace modem damaged due to lightning. I'll be surrendering the connection. My registered email id is Akash.[protected]@gmail.com Was this information helpful? | |||||
Sep 7, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Aug 04, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 4 August 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Aug 07, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 4 August 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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