Airtel — money disappears from my account without my concern .

dear sir/mam, i, rashmi joshi, have been using Airtel prepaid sim in my mobile- [protected], for the last one year. i have recharged it on 01 june 15 with rs. 300. After that i could made only two local call and there is no money in my account now. i don't known where my money has gone. please help me as this has happened with me before also. i want my money back in my account n the assurance from Airtel that they will not use my money without my audio concern. Thank you Regards Rashmi Joshi cochin
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Dear Ms. Joshi,

This is with reference to your post dated 2 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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