[Resolved] Airtel — Money not refund | |||
Amount: 1499 Date: 8'Oct 2016 MOB NO. [protected] Incident: Recharge got unsuccessful. complain No.: CONRC[protected] on 8 Oct'2016 Txn No:[protected] ICICI Complain No: SR[protected] I complained on 8 Oct to airtel customer care and got response that txn got unsuccessful and money will be refunded withing 10 days. After 10 days they declined to return my money and told there is no txn on 8 Oct with us. Please find below my complained: [protected][protected]-- Complained to : [protected]@airtel.com communicatio mode : Email date:[protected] Status : declined to fetch txn id send to my alternate no and return my money. Complained to : appellate.[protected]@in.airtel.com communicatio mode : Email date:[protected] Status : declined to fetch txn id send to my alternate no and asked txt details, date and time of txn. Complained to : ICICI Bank Complain No : SR[protected] date:[protected] Status : declined to merchant told that recharge was successful. Merchant send document to icici which proves that Txn No:[protected] is correct and airtel is bluffing with me. Complained to : appellate.[protected]@in.airtel.com communicatio mode : Email date:[protected] Status : send all details regarding txn send by ICICI to me I have attached all required documents of communication. Was this information helpful? | |||
Jan 19, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Dec 14, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 8 December 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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