[Resolved]  Airtel — My sim got deactivated due to mismanagement

Address:

New Delhi, Delhi

I am suffering a lot due to mismanagement at your Airtel's end. I called the customer care in morning for the activation of my 4G sim numbered SIM[protected]U. She told me steps for the registration. But when I did the same I received below message from 121. "Sorry! This SIM seems to be faulty. Please visit the nearest airtel store to get a new SIM." I called back the customer care and those guys took a new request for new SIM. I received no verification call from customer care. Also. When I tried to call home to known the health status of my little one I saw there was no network in my mobile. How irresponsible you guys could be.. Without delivering and activating new SIM you have deactivated my mobile. I don't know what to do. I am working and have to travel Delhi to Noida.. How risky it could be for a female to travel in night without network connectivity. Hope you can well understand the fact. Since past 6-7 Hours me and my husband is trying and calling. Customer care for the activation of my old SIM But sorry you guys and your management is difficult to deal with. If can understand then please ask them to activate at least my old sim. My new 4G sim is SIM[protected]U Activate either of these.. My old sim or the above given new one