[Resolved] Airtel — Net activation not done past four days!! | |||
Dear Sir, Friendzzz This New Year's came as surprise for me from Airtel's end.. They surprised me by disconnecting my internet on the 1st of Jan'16 evening... Since that evening until now 4th Jan'16 2:45pm I have called up 121 which is the Airtel backend over a dozen times... Every executive sitting there is HELPLESS as has a different stories to tell BUT rant able to SOLVE my problem till date.. First excuse was TECHNICAL ISSUES - which take over 48 hrs to solve : Ridiculous to hear in today's world where such IT issues are solved within minutes BUT our AIRTEL requires at least 48 hours !! WAITED & WAITED foe more than the stipulated time but to vain NO RESULT!! On 3rd/4th Jan '16 morning I receive that the issue has been solved kindly follow the procedure of switching ON/OFF the cell to get the network... Alas ...again to my VAIN im back to square one as of 1st Jan' night... I am surprised by this CARELESS attitude of this Co. AIRTEL... thus I had to post it up here... IHOPE SOME SENIOR MANAGER IS HEARING MY CRY!! This how they treat their so called PLATINUM CUSTOMER !!! Firendzzzzz plz do think twice before buying an Airtel connection !! Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
cutting Main balance with out a standard message about data pack . just pop up message is not enough to warn data pack usage. After activating data packs survice providers cheating mobile net users.
Reply
Dear Customer,
This is with reference to your post dated 4 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 4 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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