[Resolved]  Airtel — Network, call dropping and internet

Address:Jalpaiguri, West Bengal, 736123

Sir,
I m using post paid connection but sorry to say you that as you are claiming for india's no.1 network... are you fooling us?? while taking calls nothing can be heard and too much call drops. sir, am i paying your company for these facilities? & about the internet it's just awesome i am paying for 3g internet but i feel lucky if i can connect to 2g net. kindly sir look into the matter. otherwise have to take other steps. thank you.
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Aug 22, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 13, 2016
Airtel Customer Care's response
Dear Mr. Ghosh,

This is with reference to your post, dated 12 July 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jul 22, 2016
Airtel Customer Care's response
Dear Mr. Ghosh,

This is with reference to your post, dated 12 July 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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