[Resolved]  Airtel — Airtel Withdrawal of iptv services

Address:201301
Website:Airtel.in

I purchased airtel iptv along with broadband and landline connection for my parents when it was launched, i was sold a costly iptv setbox and subscription few years back stating that its a futuristic technology, the services wasn't up to the mark though and i stuck to it as i had paid them a lot for stb & don't want to lose out on my initial charges. Now suddenly airtel decided to close iptv and forcing me to go for dth which comes with only basic manual paid recording option unlike iptv. I feel cheated because what they offering is not at all equivalent to iptv.

I expect nothing less then hd recorder or money back with penalties.

Details - landline no. - [protected]
Email - Akash.[protected]@outlook.com

Note: I live in Australia, case officer please share your number on my email & I would call you to discuss the issue.
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Oct 2, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Aug 25, 2016
mohite kumar's response
Mene screen sort sent kiya h galat information de h or muje he galat bataya h airtel ab pata chal jaye ga ke kon galat customer ya airtel
Verified Support
Aug 26, 2016
Airtel Customer Care's response
Dear Mr. Chaudhary,

This is with reference to your post dated 25 August 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Sep 01, 2016
Airtel Customer Care's response
Dear Mr. Chaudhary,

This is with reference to your post dated 25 August 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

Airtel ne muje galat informtion de h mene *129# Pe search kiya to 47 me all local 30 paise call tha or muje recharge ke bad jo benefit mila wo std call 75 minut ka mila muje galat information de gaye h me customer care se bat ke to waha se bhe muje galat information mile . Pls mera solution kare

I belong to village Bajhan near kol Bajhan, block- Sandwa Chandika, Pratapgarh. Though a tower is not even 1 km away and 3G data pack is there but neither it is constant and H works better but when 3G is written, it does work at all. Please do the needful.
Thanking you
Plz sir tell me what is customer number and my SIM was not registered

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