Airtel — No functioning of network | |||
Dear Sir, I have taken Airtel 4G connection on 29 th August. It was found that there is no 4G coverage in our area. I have lodged a complaint with Airtel. They could not provide 4G with hotspot . Then they tell me to take OD/ ID unit. after which I was getiing network. It took around three weeks but they make me to pay for 4G for that period. Now again since last few days tthere is no internet access and after complaint I have been told that due to system proble it will take 4/5 days to resolve the problem. I have surredered my broad band due to airtel connection and now I am totally cut off from internet. Airtel customer care person is very rude to say 4 days is as per our SLA. Isn't Airtel cheating people by giving challenging adds? My contact number is [protected], Sunil Gaoli Email address: [protected]@gmail.com Was this information helpful? | |||
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Airtel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Till date problem is not resolved. I am not able to access internet since last friday
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This is with reference to your post dated 04 October 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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