Airtel — No range for phone | |||
I have been raising complaints with Airtel for the past 2 months. I called up the customer care and emailed regarding the lack of range in my sims of Airtel. I have 2 postpaid and 1 prepaid sim and it is only very rarely I get range and that too for a few seconds. After registering the complaint, I got a call asking for details and promised to send a technician. When none came, I went to Airtel store in LULU mall, Kerala where i was told that is a connectivity problem and when I said if it is not resolved, I'd have to switch to another operator, The staff there told me that was upto me. Later, I went to Airtel Kadavantra office, Kerala and they raised my complaint again and I was again contacted by someone who raised they would send a technician but none has come so far. If the problem is not resolved, I'm afraid I might have to change operators. Also, I have never had such a bad experience from any company. Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
This is with reference to your post dated 11 February 2016.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
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This is with reference to your post dated 11 February 2016.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 11 February 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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