[Resolved] Airtel — No refund of security deposit after closing the post paid connection. | |||
I converted the postpaid to prepaid about 6 months back till now they have not given me the security deposit which i paid for the postpaid connection. I have been asked to submit the address two times and after submitting the address proof twice they are still unable to return my money. thier 121 customer service mail me once with wrong number and name your refund is processed after submitting proof. again after insisting you have address to the wrong person they corrected only name and mobile number remained wrong. i again mailed them mobile number is wrong now again they are asking for proof. basically they are bunch of thugs lying around there. Mobile :[protected] Deepak Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
For every body's informatino this complaint is not resolved they have marked is as resolved.
Reply
For every body's informatino this complaint is not resolved they have marked is as resolved.
See the below latest mail i got from them how they are doing mimicri of my request i requested for refund of deposit for
[protected] but what number they have sent is [protected] i don't know whos number is this
This is in reference to your email requesting security deposit refund for your airtel mobile number [protected].
We have already registered your request for refund, Your reference number is 57583161. Let me assure you that your request will be completed by next 22 days.
The refund cheque will be processed to the attached address sent by you.
Refund address sent by you in attached file :
"Mr Deepak Kudachi . .xxxx xxxx xxxxx, Landmark Near NTT Data System Bangalore5600xx KAR".
In order to change the address revert us with the correct address proof along with mentioning the same in mail so that we can resolve the same issue.
We need your kind co-operation in this regard.
Thank you for choosing airtel.
See the below latest mail i got from them how they are doing mimicri of my request i requested for refund of deposit for
[protected] but what number they have sent is [protected] i don't know whos number is this
This is in reference to your email requesting security deposit refund for your airtel mobile number [protected].
We have already registered your request for refund, Your reference number is 57583161. Let me assure you that your request will be completed by next 22 days.
The refund cheque will be processed to the attached address sent by you.
Refund address sent by you in attached file :
"Mr Deepak Kudachi . .xxxx xxxx xxxxx, Landmark Near NTT Data System Bangalore5600xx KAR".
In order to change the address revert us with the correct address proof along with mentioning the same in mail so that we can resolve the same issue.
We need your kind co-operation in this regard.
Thank you for choosing airtel.
I got another previous mail which was with both wrong name and number
dear Amol Sathwane,
Greetings from Airtel!
This is in reference to your email requesting security deposit refund for your airtel mobile number [protected].
We have registered your request for refund, Your reference number is 57583161. Let me assure you that your request will be completed by next 22 days.
The cheque will be issued in the account holder's name i.e. Deepak Kudachi and sent to the billing address :
Mr Deepak Kudachi . .No 88 SF1 Southall Apts, Model House Street Basavanagudi, Landmark Near NTT Data System Bangalore560004 KAR
Thank you for choosing airtel.
Best Regards
Venkat Ram
Service Specialist
dear Amol Sathwane,
Greetings from Airtel!
This is in reference to your email requesting security deposit refund for your airtel mobile number [protected].
We have registered your request for refund, Your reference number is 57583161. Let me assure you that your request will be completed by next 22 days.
The cheque will be issued in the account holder's name i.e. Deepak Kudachi and sent to the billing address :
Mr Deepak Kudachi . .No 88 SF1 Southall Apts, Model House Street Basavanagudi, Landmark Near NTT Data System Bangalore560004 KAR
Thank you for choosing airtel.
Best Regards
Venkat Ram
Service Specialist
Original mail request for refund.
To: [protected]@in.airtel.com
Cc:
Sent: 21/04/2014 09:38:41 PM
Subject: My saving a/c details for postpaid deposit refund
Hi
I have converted my postpaid mobile number to prepaid and expecting the remain
deposit amount which
i paid to you during the new connection to be directly deposited to my Saving
A/c
Name: Deepak S Kudachi
A/C No: 51xxxxxxxxx
Bank: Citibank NA
IFSC : CITI00000xx
Branch: M G Road
Mobile Number: [protected]
To: [protected]@in.airtel.com
Cc:
Sent: 21/04/2014 09:38:41 PM
Subject: My saving a/c details for postpaid deposit refund
Hi
I have converted my postpaid mobile number to prepaid and expecting the remain
deposit amount which
i paid to you during the new connection to be directly deposited to my Saving
A/c
Name: Deepak S Kudachi
A/C No: 51xxxxxxxxx
Bank: Citibank NA
IFSC : CITI00000xx
Branch: M G Road
Mobile Number: [protected]
Dear Deepak,
This is with reference to your post dated 14 Aug. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is with reference to your post dated 14 Aug. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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