Airtel — No response from Airtel Talk for lodged complaint 18493486 | |
I have lodged the complaint
16 days back, but so far, no one came back with any solution. Airtel talk just
don’t care about the complains. I had enough balance, still didn’t allowed to
call me and thrown wrong error “not enough balance”. I sent screen print and
every details. The app automatically collects data from the mobile and attach
to the complaint. They have all data, but lack of interest for investigation
from their side. No support at all from them!! Was this information helpful? | |
|
Airtel customer support has been notified about the posted complaint. | |
 1 Comment | |
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1. Calls frequently gets disconnected.
2. Even if you have enough credit minutes (more than hundreds), still the app does not allow you to make a call and complains "No Credit".
3. Does not allow you to recharge when you have low minutes remaining. Allows you to recharge only after your credit is fully consumed and balance is zero or your plan expired. That means while you are calling some one and you know that your balance is low, you can't help it. You have to wait to get the remaining minutes to be fully consumed and then recharge and during this time your friend or family member will wait for your call !!
4. Very poor customer care service
5. Do not have any contact number to ask for help or lodge complaint
6. The do not respond to complain email
7. Complain email do not contain any unique complaint number through which you can follow up
8. They do not replied even after number of reminder email and follow ups