[Resolved]  Airtel — Non answering for Data Card Device

Address:Rajkot, Gujarat, 360002

We have switched from Idea to Airtel from 26/11/2016. We have negotiated and made deal with Ms. Mona Makadia([protected]) at Rajkot Gujarat.
out of total 25 nos. there were 3 data cards and for these data card she has confirmed 3 devices at free of cost. But till the date we are not in receipt of the same. Even airtel people are not answering the call now and our rent is been started. without devise it was not useful so we have procured alternate service and ask them to stop those 3 cards but there are neither provided device for data cart nor they are ready to cancel the same.

We are feeling like being cheated and suffer a lot with this services.

Request to take corrective action for the same.
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Jan 10, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Dec 09, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 6 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Complaint comments 

Comments

[|BAL|Ref38928253|] [WARNING: MESSAGE ENCRYPTED]YOUR AIRTEL BILL FOR NUMBER:[protected]_DSL, BILL DATE: 24-NOV-2016
There is of Rs1000/- mentioned as activation charges in the bill. I have already paid this Rs1000/- charge through check no 084765 date 01 nov 16 icici bank clear 05 nov 2016 BHARTI AIRTEL Before the connection was installed.
Airtel person c0llected amount for porting a post paid. connection on mob [protected] and never came back now his ph no not traceable I will complain to telecom ministry via pg portal if not sorted out within 2 days. I have also issues in past let you answer to tthe ministry if not done ir duty

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