[Resolved] Airtel — non logging of call and sms done on [protected] (prepaid no.) | |||
I am getting msg from airtel customer care that your no ([protected]) will be discontinued on 20 march 2015 due to non usage for the last 90 days to continue the service make an outgoing call. I did a msg to [protected] on 25 Jan 2015 which is not shown in last five transaction in online account for [protected]. Apart from these I made a outgoing call to [protected] on 05 March 2014 which airtel is not logging in the system. Complain regarding the same has been done to aritel customer care but there is no response from their customer care. I want to know complete transaction (deduction) on mobile no [protected] for the last 90 days and reason for not logging the call done by me to [protected] and [protected]. and reason for no communication reading the same complain done ( ref no. PR[protected] on 9 march 2015) Was this information helpful? | |||
Oct 15, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 12, 2015 Airtel Customer Care's response Dear Vipul, This is with reference to your post dated 11 March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Saurav Ahlawat airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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