[Resolved] Airtel — Non receipt of Top Up Recharge Value

dwitadatta

from Pune, Maharashtra

Address:

Kolkata, West Bengal

I have recharged my Mobile No [protected] with Mobile Top Up of Rs 99.00 but rather than crediting the amount in my mobile, 3G Service has been activated which is not at all desirable. I don’t want any 3G Service in mobile .You are requested to deactivate the 3G Service on an immediate basis and credit the talk time .I have already intimated the same to your Customer Care Team but rather than helping me in the matter he Disconnected the line which is highly unethical .Please Find the attached file where the amount debited has been mentioned for the Top Up purpose not to implement any Promo in my Mobile.You early action in this regard will be highly appreciated.

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Aug 14, 2020

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer (dwitadatta)

This is with reference to your post dated 27 July 2014. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

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