Airtel — Non stop calls, from Service demanding payment of bills which was requested for cancellation of Airtel 4g connection long back

Address:

Bangalore, Karnataka

I had been a Airtel 4g customer since earlier Feb 2015. I had taken this WiFi hot spot since other broadband service was no prevalent in my area Choodasandra, Bengaluru. The speed was good initially for few days. After that saw drastic connection drops while on client calls and working remotely. Requested airtel to fix this and after multiple calling an agent came for verification and updated the network is fluctuating and needs a Booster and said it will be fixed. 2 months passed even after repeated calls no one came to fix it. The support was good in asking for bill payment but never in rectifying my issue. After third month stopped using the connection and requested for cancellation and they promised me free one month connection to retain me and said it will be fixed. But there was no reduction in any money false freaking promises. I stopped paying the bills and requested the team to first resolve the issue or cancel my connection. Waited for another month and still no resolution, they were just keeping on calling to pay the bill. Then after a month I told them to cancel once and for all where they said if I am not making the payment my Name will be blacklisted and said they will make sure I will not be able to take any further connections from any customer in India. Then I was forced to pay 4705 rupees. I asked them to cancel the connection at least by that time. They said they will. Now everyday I am getting calls from different numbers to pay the next month bills, and frustrating and annoying my life to core. The only mistake I made was buying this WiFi Hot spot. If people in airtel support is doing this, I would like to sue the company for consuming my money, wasting my time and stressing life. Connection no:[protected] I had been trying to check with the support managers each time a call is made, I fed up of this calls. Last call was made by a customer representative Sonia who is confidentially asking to go ahead and raise a complaint with consumer court stating I can do nothing. Her manager is Abdul, number called from: [protected] Please help me guys. My mail addresss: [protected]@Gmail.com