[Resolved]  Airtel — Not activation of Mobile number after MNP by Airtel

Address:Bhiwani, Haryana

Dear Sir, i used an Airtel Mobile Number [protected] since 2006, then i port it into IDEA in Dec.2010, Now i am using IDEA cellular service, after that airtel issued a SIM with Same Mobile Number in 2012 in Sonipat area, so airtel customer having only two facility That was Out going Calls And Massaging only, he know that well calls on that numbers always received on my IDEA number so he miss used that number, i complaint for this to airtel showroom and give them proof for miss using, then they take action on that and they apologise for that mistakes of issues a ilegal number, Now in feb 2015 i request for MNP to convert my number again in airtel to avoid this types of problem. i received a Code for PORTING, i submitted my document in airtel office, they give me a SIM and say its takes 10 days to activate. after that they said that this number is already in airtel since 2013 . they issued that number in 2013 to mr. kartar. now this time my service from IDEA is banned on 18 feb 2015 because of porting, and airtel is not going to activate my number, nmy number is banned i am not receiving any call, atleast i am i am suffering a big loss in business. i also resisterd a complain to S.P. hissar and S.P. bhiwani, but no any action takes place
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Oct 20, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2015
Airtel Customer Care's response
Dear Mr. Sharma,

This is with reference to your post dated 13 April 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services.

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

Dear Mr. Sharma,

This is with reference to your post dated 13 April 2015.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

Look forward to hearing from you.


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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