[Resolved] Airtel — Not getting coverage in my home in btm 1st phase | |||
I am having airtel number from last 6 years in bangalore, whole of my family using airtel because of its very good network and service. I recently shifted to BTM 1st phase and frustrated with the low signal, call drops and noisy reception. Raised several complaints but not getting any response for correction of this problem. My postpaid relation number is [protected], as I am not revealing my number due to open forum. Please fix this issue earliest. Else I am on the verge of doing MNP. Thanks Ashok Was this information helpful? | |||
Aug 10, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 31, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 30 May 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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My address in BTM is #30, 15th Main, 9th Cross, 1st phase. For extra information, I will like to share that i stay in second floor and which is the top floor, still I face the issue. I confirmed from the family in below floors they have even worse reception in 1st floor and ground floor. They already shifted to Vodafone which has better network in BTM so that you can talk in room.
I see most of the people having airtel are talking in phone outside the room or on road for complete the conversation. This is very awkward in posh location like BTM 1st phase. Please fix some network booster in the area such that this issue can be resolved. I still have faith in Airtel because this same issue was addressed successfully in my office premises. However the complaint was earlier raised by me only in office aswell. Please keep my faith intact and dont delay the proceedings.
Thanks
Ashok