[Resolved]  Airtel — Not giving the said benefits on offer

Address:Burdwan, West Bengal

Sir i had rechrged my number [protected] with rs.67 which would give me 1 gb internet for 30 days but i had a pack alredy active on my number till 9th july. I recived 325mb of data from that recharge for 13 days when i asked the consumer care for the rest data they told me once my previous pack i over i will get the remining data that is 699mb they told that i will get that data on 10th of july but i did not got the data when complaining this again they gave me the complain number cbnrd[protected] but when enquiring again they said i will not get the data and were talking very roughly plz help me as i feel cheated by your offers and the customer care
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Jan 3, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 15, 2014
Airtel Customer Care's response
Dear Mr. Kumar,

This is with reference to your post dated 10 July 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Complaint comments 

Comments

Dear Mr. Kumar,

This is with reference to your post dated 10 July 2014.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@in.airtel.com


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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