[Resolved] Airtel — Not providing incoming calls from 1 month | |||
first of all i was a xxxx network customer then i port to airtel last mont..after sim activation i am not getting any incoming calls from others.So many times i appear to the consumer care they are not responding for my query, even they didnot made a complaint, at last they said please pay 25rps and get a new sim with the submission of your proofs and documents att nearets airtel store..WHY SHOULD I PAY 25rps..IS IT MY MISTAKE?...thi is my complaint please solve it ad this is important to me..my mobile number [protected], my name is MANGARAJU Was this information helpful? | |||
Complaint marked as Resolved
i think still they are not recognized my complaint...they are not responding for my complaint...i did not got any mail from them..this is why we are not trusting you Airtel customer support has been notified about the posted complaint. Verified Support Apr 13, 2015 Airtel Customer Care's response Dear Mangaraju, This is with reference to your post dated 12 April 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com. Regards Saurav Ahlawat airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services. Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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This is with reference to your post dated 12 April 2015.
We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
Look forward to hearing from you.
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd