[Resolved] Airtel — Not received the refund amount.

krishnakumar2222

from Delhi, Delhi

Address:	600001
Website:	www.airtel.in

Hi, I applied for a broad band connection at Chennai. Airtel alloted and Phone No. [protected] A/c No.[protected]. and paid the amount of ₹1000 by cheque No. 000094 debited from my bank account on Dt. 05/07/2016. After all this Airtel technician found out there is not feasible in my area for broadband connection and they close the job. I requested them to refund my amount. I am following this issue with customer care and then submit complain to nodal team by mail also but haven't got any proper response from any one. It has been almost 2 months now and still i am not getting my refund amount.

For my identity verification purposes i provided all details and updated the my bank details in www.airtel.in/online refund as per their mail communication with Cust.service Ref.No.[protected].

I need to solve this issued and get my refund amount urgently.

KRISHNAKUMAR

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Aug 26, 2016

Complaint marked as Resolved

Thanks The refund amount credited at my bank account. Thanks for prompt action.

Airtel customer support has been notified about the posted complaint.

Aug 23, 2016

Updated by krishnakumar2222 Akanksha Singh

When I can expect the payment.
KRISHNAKUMAR

Verified Support

Aug 26, 2016

Airtel Customer Care's response Dear Mr. Kumar,

This is with reference to your post dated 17 August 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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