[Resolved] Airtel — Not receiving any SMS since 21 Apr 2017

Chanakya Patil

from Renigunta, Andhra Pradesh

Address:

Rangareddy, Andhra Pradesh, 500072

I am unable to receive any SMS on my prepaid mobile number [protected].
My last message was received on 21st April 2017. This is causing lot of problem as otps are sent on my number. Moreover my sim stopped working all of sudden last month and I had to get a new SIM.
Even the 4G offered is every bad as the network keeps going off every now and then.
Pls resolve my SMS issue.

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Jun 3, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 28, 2017

Airtel Customer Care's response Dear Mr. Patil,

This is with reference to your post, dated 28 April 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Verified Support

Apr 29, 2017

Airtel Customer Care's response Dear Mr. Patil,

This is with reference to your post dated 28 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd