Airtel — Number disability

Address:Hyderabad, Andhra Pradesh

Dear Sir/Madam, One of the airtel agent has provided a post paid mobile number([protected]) in Dec-2013, and the number has been activated on 25th Dec 2013. The first bill has generated on 6th Jan 2014 and the bill amount they told that Rs.860+ for that i used all calls and data also in my limit, whatever the agent explained. From Jan-2014 onwards they are not able to solve my problem and my number is disabled by them on Feb-2014. Totally i used that number full pledged only for 40 days. They are not able solve the first bill issue, and totally Rs.1650+ bill has been send now. Why should i pay that much amount as i used that mobile in my offer limit for 40 days only. Plan details: CORPORATE COMBO PLAN RS.299 Please help and solve the issue. Regards, Anjaneyulu V.
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Dear Anjaneyulu,

This is with reference to your post dated 10 April 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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