Airtel — Number does not exists after porting to airtel | |||
Hi I have ported to airtel on[protected] and to my horror, people who are calling me most of the times get an error message as 'Number doesnt exists' or ''Please check the number dialled . Now after compaling to airtel also they have closed the request as completed . This issue was spoused to closed withing 20 hrs but more than 40 hrs and no resolution, Additionaly i am they are now saying no issues from their side, where as even from airtel numbers i am not getting calls I am stuck on this network now which i am apying etra for a better service and now paying for not getting incoming calls . Kindly resolve the service asap or i want to switch back to my previous network . Complaint number '62887019' Was this information helpful? | |||
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Airtel customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
As per my discussion with airtel technical team, this issue is from tata docomo side where they have made some wrong configuration of number after mnp porting out .
And airtel team is working with them to resolve the issue .
Waiting for the update
And airtel team is working with them to resolve the issue .
Waiting for the update
This issue was fixed last week
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This is with reference to your post dated 01 July 2015. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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